New Exchange Server FAQ

How do I check my e-mail on the new exchange server?

How do I change my display name in the new address list?

My rules aren’t working. How do I fix this?

How do I change which address list shows up first in my address book?

How do I check my e-mail on the new exchange server?

You can check your e-mail through the web just like you used to on the old system. Log in to the new website (http://webmail.ad.ufl.edu) using your UFAD username and password and it will bring up your e-mail in a view similar to that of Microsoft Outlook. If you have any questions about viewing e-mail through the web, click the HELP button on the toolbar. If you can’t find an answer after browsing through these topics contact Operations Analysis and we will do our best to assist you.

How do I change my display name in the new address list?

1. Login to PeopleSoft at http://my.ufl.edu .

2. Under the myUFL Menu click on My Account then click on Update My Directory Profile.

3. This will bring you to Gatordex: Self Service. Click on your name listed in large, orange print at the top of the page.

4. This will bring you to the Gatordex: Browse Names screen. At the bottom of the page you will see your Directory Name. Select the radio button next to this option and click the Edit Selected Name button.

5. On the next screen you’ll type your name in the text box under number two the way you’d like it to be displayed in the address list.

6. Finally, click Submit.

My rules aren’t working. How do I fix this?

If your rules don’t seem to be working you may need to turn them off then turn them back on. Follow these steps to do this.

1. In the Navigation Pane, click Mail.

2. Click on ToolsàRules and Alerts.

3. In the list of rules, deselect the check box next to the rule(s) you’d like to disable.

4. Once you do this, close down Outlook and restart it.

5. Follow the same process to turn your rules back on as you did to turn them off.

Some rules may need to be fixed to point to the particular folder that the email messages get moved to. If you open up the rule there should be a link that says ‘specific folder’. Click on this link and select which folder the email needs to be moved to.

How do I change which address list shows up first in my address book?

You can change which address list appears as the default to the list that you use most frequently. To do this click on the Address Book button from the Inbox Toolbar (the & button) then click on ToolsàOptions. On the next screen select which address list to show first from the drop down box labeled Show this address list first. Click ApplyàOK. Your chosen list will now appear first in your Address Books list.